Continuing the tradition of inviting key industry leaders to campus, on February 5, 2013, the Preston Robert Tisch Center hosted Caesars Entertainment Corporation Chairman, President, and CEO Gary Loveman to share his thoughts on the future of tourism and the gaming industry for the Eleventh Annual Ricelle “Bunny” Grossinger Lecturer Series in Tourism Management. In a presentation titled “The Evolution and Expansion of the Gaming Industry as a Tourism Driver and Destination,” Mr. Loveman spoke to an audience of 330 Tisch Center undergraduate and graduate students, alumni, staff and industry guests about his company and the industry.
Past guest lecturers include NYC & Company CEO George Fertitta; Taj Hotels Resorts and Palaces Managing Director and CEO Raymond N. Bickson; Signature Travel Network President Michelle Morgan; Brendan Worldwide Vacations President Gary Murphy; Forrester Research Inc. Vice President and Principal Analyst Henry H. Harteveldt; National Geographic Traveler Vice President and PublisherDawn Drew; TIA President and CEO Roger J. Dow; Cruise Lines International Association President and CEO Terry L. Dale; and Jet Blue Airways Corporation CEO David Neeleman.
“One of the great elements of hospitality is the ability to take care of the guest the way you know they want to be taken care of.” ~Gary Loveman
It was truly interesting to hear Mr. Loveman’s views about how Caesars and the industry can expand gaming. In this past election, several states, including my home state of Maryland, passed laws for gambling in the state. The laws do not allow for the creation of new gaming towns similar to Atlantic City or Las Vegas, or even river boat or reservation-based gaming, but of casinos that are integrated into and give back to the communities that they serve. Caesars is implementing this growth model by opening new casinos in cities such as Baltimore and Pittsburgh. By using existing structures and making partnerships with local hotels, restaurants, and retail, casinos may spur re-development while also attracting new customers. Especially in established industries such as gaming and hospitality, this is a necessary approach in many cases if there is to be continued growth.
If you would like to view Gary Loveman’s lecture, the recording is embedded below, and be sure to visit the NYU-SCPS YouTube channel for our past lectures and seminars.
Matthew Bryant, MS in Hospitality Industry Studies candidate and Tisch Center Social Media Assistant